Views: 222 Author: Lake Publish Time: 07-21-2025 Origin: Site
Content Menu
● Overview of Next's Return Policy
>> General Requirements for Returns
● Specific Return Policy for Swimwear
>> Exceptions to Swap or Refund Swimwear
● How to Return Swimwear to Next: Step-by-Step Guide
>> Returning Swimwear in Next Physical Stores
● What Swimwear Returns Are Not Accepted by Next?
● Return Timeline and Refund Processing
● Special Notes on Next Swimwear Returns
● Tips for Consumers to Ensure a Smooth Swimwear Return
● Implications for Swimwear OEMs and Brand Partners
● FAQs
>> 1. Can I return swimwear to Next if I have worn it or removed the tags?
>> 2. How long do I have to return swimwear to Next?
>> 3. Are swimwear items marked ‘final sale' returnable?
>> 4. Does Next provide a hygiene liner on swimwear?
>> 5. How will my refund be processed after returning swimwear to Next?
For swimwear factories, brands, wholesalers, and OEM manufacturers supplying the international market, understanding retailer return policies is key to optimizing product design, packaging, and after-sales support. Next is a major UK-based retailer with a large global presence, offering swimwear to a broad customer base. However, swimwear returns are subject to unique rules due to health, hygiene, and safety regulations. This comprehensive article covers everything you need to know about returning swimwear to Next, including eligibility, process, exceptions, and best practices for both consumers and supply chain stakeholders.
Next provides customers a 28-day return window starting from the day after the item is delivered or collected (if delivered to store). Within this period, customers can return most items for a full refund if they meet the retailer's conditions. Returns after the 28 days are typically refunded as store credit or vouchers instead of the original payment.
- Items must be in a resalable condition — unused, unwashed, and undamaged.
- Products must be returned in their original packaging.
- All original tags and labels must remain attached.
- A valid purchase receipt or order confirmation is required.
- Returns are free to send back to Next, but customers cover postage for courier or postal returns unless otherwise specified.
Swimwear falls under Next's more restrictive categories along with underwear, cosmetics, and other intimate items due to health and hygiene concerns.
- Swimwear can be returned only if it is unworn, unused, unwashed, and in the original resalable condition.
- The item must have all original tags and labels still attached.
- Due to health and safety reasons, Next no longer includes hygiene tags or liners on swimwear.
- Because of the lack of hygiene seals, swimwear returns that show any sign of use, damage, or wear are typically refused.
- Swimwear is not returnable if worn, tried on without underwear, washed, or altered.
- Obviously, if swimwear is faulty or the wrong product was sent, it can be returned or exchanged outside the usual conditions.
- Faulty items require prompt reporting and usually can be returned after the 28-day window.
- Bring the unworn and unused swimwear, with tags intact, along with your proof of purchase to any Next store that accepts returns.
- The staff will inspect the item for eligibility.
- Eligible returns are refunded to the original payment method or exchanged for another product.
- If the swimwear does not meet policy requirements, the return may be declined.
- Initiate your return via the Next website using your account order history or return portal.
- Repackage the swimwear in its original packaging, making sure tags and hygiene liner are intact.
- Use the provided return label (for mail-back) or bring the item to a Next store (where in-store returns are allowed).
- Allow time for the garment to be inspected upon arrival at the warehouse or store.
- Receive a refund to your original payment method (shipping charges are not usually refunded unless the product is faulty or mis-shipped).
- Swimwear that has been worn, washed, or damaged.
- Items missing tags or returned in a non-resalable condition.
- Swimwear bought on final sale or clearance that is non-returnable.
- Orders returned after the 28-day window without a valid fault claim.
- Upon receipt, Next inspects the returned swimwear to verify condition.
- Refunds for eligible returns are generally processed back to the original payment method within 28 days.
- If returned outside the window, customers usually receive an eVoucher or store credit instead.
- Refund processing times may vary depending on payment method and location.
- Although Next no longer includes hygiene liners, it emphasizes strict adherence to the unworn/unwashed policy to safeguard hygiene standards.
- Customers sometimes express confusion due to the lack of visible hygiene seals and the strict no-return for tried-on swimwear policy.
- In practice, many swimwear returns are disallowed if customer tries to return suits after wearing or removing tags.
- Next's policy reflects standard industry hygiene practices followed by most high-street and online retailers.
- Try the swimwear over your underwear only to maintain liner hygiene.
- Keep all tags and packaging intact until sure of the purchase.
- Initiate returns as soon as possible after receipt.
- Read product pages carefully to check for final sale or non-returnable notations.
- Contact Next customer service promptly if you receive defective or incorrect swimwear.
For swimwear manufacturers and brands selling through Next:
- Hygiene liners should be robust, tamper-evident, and withstand transit.
- Secure, durable tags reduce accidental loss or return disqualification.
- Clear packaging and instructions reduce customer confusion.
- Quality control on size, print, and defect prevention minimizes returns.
- Provide clear communication re: “final sale” and promotional items.
- Collaborate with retailers on return feedback for continuous improvement.
Swimwear purchased from Next can be returned within 28 days if the garment is unworn, unwashed, with all original tags and packaging intact. Though hygiene liners are no longer included, strict hygiene standards require the swimwear to be in resalable condition. Returns outside the allowed window or showing signs of use are typically refused or credited with vouchers. For OEM swimwear manufacturers and brand partners, abiding by Next's exacting return standards helps improve consumer trust, reduce returns, and streamline partnerships with major retailers.
No. Swimwear must be unworn, unwashed, and have all original tags attached to be accepted for return.
You have 28 days from the date of delivery or store collection to return swimwear for a full refund.
No. Swimwear labeled ‘final sale' or discounted in clearance are usually non-returnable.
No, Next no longer includes hygiene liners on swimwear, but the product must still be unworn and unwashed upon return.
Refunds are typically issued to the original payment method within 28 days after the return is received and inspected.
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